Krush Privacy Policy

Welcome to the Krush Privacy Policy (“Policy”). It explains how we collect, store, protect, and share your information, and with whom we share it. We recommend reading this alongside our Terms of Service.

While you enjoy the Krush mobile application (“Application”), we collect certain information about you. Additionally, you can choose to use the Application to share information with other Users, including your friends and contacts (“Users”). There may also be times when we need to share your information.

Who are we?

The Application is operated by ANDRIANJAFY Gaëtan, an individual entrepreneur based in Itaosy, Antananarivo, Madagascar (also referred to as “We” or “Krush” in this Policy).

For any questions regarding privacy or your personal data, you can contact us by email at: [email protected]

1. INFORMATION COLLECTION

Registration Information

When you download the Krush app and create an account (“Account”), we may collect certain information (“Registration Information”) necessary for your use of our services. This information may include:

  • Your name;
  • Username;
  • Phone number;
  • Email address;
  • Gender identity;
  • Date, time, and place of birth;
  • Sexual preference;
  • Photographs;
  • Location; and
  • Login information for the social media accounts you choose to link to your Krush account (such as your Facebook or Google account, for example). For more information, see the "Linking Other Accounts to Krush" section below.

Once registered, you can view and modify your information at any time by logging into your Krush account (except for your date of birth). It is essential to keep your account information up to date. For example, if your phone number changes, be sure to update it in your account.

The information we collect plays a key role in enhancing the user experience on the Krush app and allows us to verify the authenticity of our Users (we do not tolerate bots). Some registration information, such as your sexual orientation, name, and username, may be visible to other Users when they view your profile on the app.

Profile Information

We encourage you to carefully consider the personal information you choose to share on your profile. We strongly advise against including sensitive data such as your email addresses, URLs, instant messaging identifiers, phone numbers, full names, postal addresses, credit card numbers, national identity numbers, driver's license information, or any other confidential details that could be misused or mishandled.

When you share personal information or use messaging to communicate with other Users, the responsibility for the amount of personal information you disclose is yours. For more details on access to the content you publish on Krush, please refer to Section 4 below.

Profile Verification Information

To ensure security and provide an optimal user experience, we may ask our Users to verify their account to ensure they are not bots. To do so, we may ask for your phone number and, in some cases, invite you to perform a photo verification. This also helps prevent the creation of fake Krush accounts, often used for fraudulent or malicious purposes, which pose a threat to our community. This verification may be required as part of our anti-fraud policy. You also have the option to request photo verification to receive a blue checkmark proving that your profile has been verified.

If you choose to have your profile photo verified, we analyze the photos you submit. This analysis may include the use of facial recognition technology to compare your submitted photo with the one on your profile to confirm your identity. Verification photos are not added to your profile. We retain these analyses to allow future verifications and for archiving purposes, until they are no longer necessary or for a maximum period of three years after your last interaction with us, whichever comes first. After this period, we take reasonable measures to permanently and securely delete these analyses from our systems.

Geolocation Information

If you have authorized Krush to access your location in your device settings, we collect data related to WiFi access points and other location information, such as your longitude and latitude. We may also record the coordinates of your device to enable certain features. This information allows us to determine your physical location and is used to personalize your experience on the app. For example, it facilitates interactions with other Users by displaying general information about your location on your profile and highlighting profiles of nearby Users.

If, after enabling location services, you wish to disable them, you can follow the steps below:

  1. On iPhone — go to Settings, Privacy, Location Services, then disable access for Krush.
  2. On Android — open Settings, Apps, select Krush, go to Permissions, then disable location access.

Device and Photo Information

When you use the Krush app, we may collect information about your device, including its unique identifier, model, and the version of the operating system. This data is collected for various purposes, including improving the app's compatibility and user experience.

We also collect information about your photos, such as those that attract the attention of other Users or feature better lighting. This data helps us optimize the app's features, such as highlighting the best photos.

Links

We may keep a record of your interactions with links on Krush, including those leading to third-party services via redirects or other means. This data allows us to improve the user experience and analyze trends. We may also share global statistics on clicks, such as the total number of clicks on a particular link.

Cookies and Similar Technologies

When you use the Krush app, we may automatically collect certain personal data about you through cookies or other similar technologies. A cookie is a small file that may be placed on your device or browser to allow us to recognize you and remember certain preferences.

By using our app, you also have the option to control cookies. You can refuse to accept cookies at any time by managing your privacy preferences in your profile (under "Settings" > "Security & Privacy" > "Privacy Settings" on iOS and Android).

Please note that if you choose not to allow cookies, some sections of our site or app may not work properly or may not be accessible.

2. USE OF YOUR INFORMATION

Our main goal is to ensure that your experience on Krush is enjoyable. To provide you with a personalized and optimized experience, we may use your registration information and other data to:

  • offer you our services and features;
  • contact you to provide information about the app (e.g., updates and new features);
  • customize the app and the content we provide to you;
  • conduct research and analysis on how you use and interact with the app;
  • test new technologies and processes designed to improve the app;
  • resolve disputes, address issues, and enforce our terms and conditions;
  • investigate fraud, protect our legal rights, and enforce our terms and conditions;
  • protect our Users and third parties from harm.

Our Algorithms

Krush's mission is to foster sincere and respectful relationships. To achieve this, we have developed algorithms aimed at predicting your compatibility with other users and showing you profiles that we believe might be interesting matches for you. We use various data based on user profiles in our app (such as your interactions with other users or how you perform your swipes). This information helps us recommend the most relevant profiles to each user, maximizing the chances of creating authentic connections within our community.

Our algorithms take into account several factors to improve your chances of finding compatible people. The following data is used to assess your compatibility with other users and generate profile recommendations:

  • The information you provide in your profile, such as age, distance, or gender, to connect you with people likely to be interested in you;
  • The data on how you interact with the app, to suggest profiles of active users open to meeting new people;
  • Your device's location, used to determine your proximity to other members.

The processing of profile and proximity information is based on the need to provide our services in accordance with Article 6(1)(b) of the GDPR. Regarding the analysis of your activity in the app, this is based on our legitimate interests under Article 6(1)(f) of the GDPR, specifically to further personalize your recommendations and improve your chances of meeting compatible people. If you share sensitive information in your profile, such as details about your beliefs or opinions, their processing is based on your explicit and voluntary consent.

Moderation

If you post something that does not comply with our Terms of Service, we reserve the right to terminate or restrict access to your account.

Legal Basis

Under EU and UK data protection laws, we are required to inform you of our legal basis for using your data, which is provided in the table below. When the legal basis is consent, you can withdraw your consent at any time. When the legal basis is legitimate interests, you have the right to object to our use of your data. We explain in the relevant sections of this policy how you can withdraw your consent or unsubscribe from certain data uses (if applicable).

Purpose for which the data is used Data Source Legal Basis
To provide you with the Krush social networking service Name, email address, date of birth, location (Categories A and B of the CCPA) You provide us with your name, email address, and date of birth. We obtain the device location data from the device you use to access the service Contractual necessity
To facilitate networking opportunities on the Krush app Optional information that you choose to provide in your profile, including through profile verification or the addition of Krush badges, which may include information about your sexual preferences, non-binary gender, religion, ethnic origin, photos, interests, etc. (Categories B, C, H, I, J of the CCPA) You provide us with this information Contractual necessity and legitimate interest: it is in our legitimate interest to facilitate networking opportunities on the Krush app. In the case of specific categories or sensitive personal data, explicit consent will be requested.
To verify your identity and prevent fraud, and to ensure the safety and security of users Phone number and, if requested or authorized, photo provided as part of profile verification, and for users residing in countries that require age verification by law: photo of an ID + geolocation and device information (CCPA Categories A, B, C, E, F, G, and H) You provide us with this information, except for geolocation and device information, which we obtain from the device you use to access the service Legitimate interest: it is in our legitimate interest to ensure that accounts are not fraudulently created and to protect the users of the site
To conduct research and analysis to help us improve the app and to test new technologies and processes designed to improve the app/sites Log and usage data, including IP address, browser type, referral domain, pages viewed, mobile operator, search terms, images, and video, registration information, profile information (CCPA Categories A, F, and H) You provide us with photos and videos. We obtain the log and usage information from the device you use to access the service Legitimate interest: it is in our legitimate interest to analyze how users access and use our services and to test new technologies in order to further develop the app, implement security measures, and improve the service
To respond to correspondence and queries you submit to us, including social media inquiries Email address and IP address, social network name, phone number (CCPA Categories B and F) You provide us with your email address, social network name, and phone number when you contact us, and we obtain your IP address from the device you use to contact us Legitimate interest: it is in our legitimate interest to respond to your inquiries to ensure we provide good service to users and resolve issues
To investigate and block users for violations reported to our terms of service User's name and registration details, profile information, message and photograph content (CCPA Categories A, B, C, E, and H) You provide us with your name, profile content, and your activities on the app Legitimate interest: it is in our legitimate interest to prevent unauthorized behavior and maintain the security and integrity of our services
To improve your experience on the app Data regarding profile photos, such as whether the first profile photo is viewed or not, and whether the vote is positive or negative We obtain this information from how users interact with the app and the profile photos of other users Legitimate interest: it is in our legitimate interest to improve our users' experience
To allow users to create and improve their Krush profile and connect to the app via third-party accounts Data from Facebook and other third-party accounts (see section 7 of this Privacy Policy for more details) (CCPA Categories A, B, C, and H) We obtain this information from Facebook or the providers of any other account you use to connect to your Krush account Legitimate interest: it is in our legitimate interest to facilitate access to our services
To contact you for research purposes, to obtain feedback, and to know if you wish to participate in marketing campaigns Email address and mobile phone number (CCPA Category B) You provide us with this information Legitimate interest: it is in our legitimate interest to conduct research in order to further develop the app and improve the service
To defend legal claims, protect legal rights, and protect individuals from harm This may include any relevant information related to the issue This information may be obtained directly from you, your device, or third parties, depending on the information concerned Legitimate interest: it is in our legitimate interest to protect our legal rights, defend legal claims, and protect our users and third parties from harm

4. YOUR VISIBLE INFORMATION

We have created certain features for you to show everyone how great you are. Our Application is designed to make it easier for you to connect with other Users and interact with them.

When you use Krush, you should always assume that everything you post or upload to the Application is publicly visible and accessible, both by the Users of the Application and by people who do not use it. We want Krush Users to be cautious when posting information that will be made public.

Please be careful not to post sensitive information about yourself on your profile, such as your religious denomination or health details. You may also choose to add sensitive information about yourself when you add certain badges to your profile, such as your religion and political views. Although you may voluntarily provide us with this information when creating your profile, including your sexual preferences, it is not required. Remember that the photographs you post on Krush may also reveal information about you. When you upload and choose to provide us with sensitive information about you, including by adding badges to your profile, you explicitly consent to us processing this information and making it public to other Users.

Your Krush profile and other information you make available through the application, including some information added to your profile via third-party accounts (such as Facebook, Instagram, or Spotify – see section 7 of this Privacy Policy for more details on this), may be viewed and shared by Users with people who may or may not be Users of the Application. For example, a User may recommend you as a Match to their Facebook friends by taking a screenshot of your profile picture and sharing it, whether or not those friends are also Users of the app.

If you log in or access the Application through your Facebook account or another third-party account on a device you share with others, don't forget to log out of the Application and the relevant third-party account when you leave the device to prevent other users from accessing your Krush account.

5. USER AGE POLICY

While we want to allow a wide range of people to access our platform, you must be at least 18 years old to use Krush.

Krush does not intentionally collect information about children or minors and does not interact with them. If we discover that a child or minor has registered and provided personal information, we will take steps to suspend that person's account.

6. SECURITY

Krush takes the protection of your data very seriously and implements all necessary measures to prevent any loss, misuse, or unauthorized access to your information. We deploy appropriate security measures, such as using secure servers and firewalls, to ensure the confidentiality of your personal data.

However, no transmission over the Internet is completely secure, and we cannot guarantee that unauthorized access, hacking, data loss, or other breaches are impossible. Here are some practical recommendations to ensure the security of your data:

  1. Be sure to log out of your account after each use.
  2. Never share your password with anyone.
  3. Regularly change your password.

If you believe someone has gained access to your password or account, please contact us here. We cannot guarantee the security of your personal data when it is transmitted to our site, and any transmission is at your own risk.

7. LINKING OTHER ACCOUNTS TO KRUSH

Using your social media information to log in to Krush

When you log in to our app using your Facebook account, you authorize Facebook to share your name with us. Unless you unsubscribe, you also agree that Facebook will send us your email address if it is associated with your Facebook account.

If you sign up or log in via your Apple ID, you authorize Apple to share with us your Apple ID, a name (which you can modify), and an email address (you can choose to hide your email, in which case Apple will create a random email address to ensure the confidentiality of your personal email address). This address will be associated with your Krush account and can be used to recover access to your account.

We will use this personal data to create your Krush account. If you remove the Krush app from your Facebook settings or Apple ID, we will no longer have access to this information. However, we will retain the personal data we collected when creating your account with your Facebook or Apple ID, unless you completely delete your Krush account, in which case we will no longer retain this data.

12. DATA STORAGE AND DELETION

We retain your personal information as long as necessary based on the applicable legal basis (as mentioned in section 2 above) and in compliance with applicable laws.

When you delete your account, we ensure that it is no longer visible on the app. You can reactivate your account within 28 days if the deletion was accidental. After these 28 days, the process of deleting your account begins in our systems, unless:

  1. We must retain the data to comply with a legal obligation (for example, if you make purchases within the app, certain information may be retained for tax or accounting purposes).
  2. We need to keep it to prove our compliance with applicable law (for example, if an account is suspended, we will retain specific information and a record of the behavior that led to the suspension in order to provide evidence in case of legal questions or claims).
  3. A problem, claim, or dispute is ongoing and requires us to keep certain information until its resolution.
  4. Information must be retained as part of our legitimate business interests, such as preventing fraud and enhancing user security (for example, we may retain information to prevent a banned user from reopening an account).

Warning: Although you delete information from your profile or delete your account, it is possible that some copies of that information may still be visible or accessible to the extent that they have been shared with others, copied, or stored by third parties. We have no control over this and disclaim any responsibility in this regard. If you have allowed third-party apps or websites to access your personal information, they may retain this data according to their own terms of use or privacy policies.

Thank you for your attention, we hope we have answered all your questions!

13. CHANGES TO THIS POLICY

As our app evolves, we may update this Privacy Policy from time to time. The most recent version of this policy will govern our management of your information and will always be accessible on this page: . If we make a significant change to this policy, at our sole discretion, we will notify you, for example, by sending an email to the address associated with your account, or by displaying a notification in our app. By continuing to access and use the app after these changes take effect, you agree to be bound by the updated version of this Privacy Policy.

Effective Date

This Privacy Policy was last updated on October 2, 2024.